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About your order

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Payment Methods

Orders can be paid for using credit card or PayPal. These options are available at the Checkout.

Delivery Times

Provided your order is in stock, FX Australia will make every effort to ensure efficient delivery of your purchase. We use a number of different courier companies to transport items locally and nationally. Delivery times will vary and depend on delivery location and size of order.
Sydney Metro: 2–7 working days
Outside Sydney: 3–7 working days
Interstate or remote location: 5–10 days

Delivery Charges

We charge a flat rate of $22 per order to all local and national delivery locations, via secure courier.

Tracking

Once your purchase has been despatched we will email you relevant delivery details. These will include the estimated time of arrival (ETA). It is important to notify FX Australia if your purchase does not arrive within the specified delivery time.

Home Deliveries & Signatures

If your purchase is being delivered to your home, please ensure that someone is able to sign for the delivery. If you are happy for the goods to be delivered and left unattended then please let us know, using the Order Notes facility at the Checkout.

Returns

FX Australia warrants the products sold are free of defects and fit for their intended purpose. If your product does not meet this standard please contact FX Australia immediately. See additional information relating to returns on the Terms & Conditions of Sale on this website

Additional

For all other matters relating to your privacy and for our Terms and Conditions of Sale please refer to the site map on this website. If you cannot find the answer to your query, whether it is about your order or an FX product, please call FX direct on +61 2 9725 5888.


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